Shanghai Chenfei Machinery Technology Co.,Ltd is a leading enterprise which is focus on manufacturing the healthy food processing machine. We provide full service of integrating technical developing.R&D, manufacturing, installation debugging and training for the turnkey production line for different NFC fruit and vegetable juice, fruit jam and powder,dairy product, protein beverage, tea drink, function n beverage, preserved fruit, fruit wine and vinegar, enzyme products, probiotics and some other liquid & solid product. Chenfei also introduced the German and Italian advanced technique and have been engaged in developing new processing machines according to the value of different agricultural products.Chenfei's coretechnology and production capacity is in the leading level and has won consistent high praise from the domestic and oversea customers; Chenfei took part in the food industry event and exhibitions all over the worid more than 50 times successfully in last few years 60% of our machines be sold abroad and our customers are in Europe, American, Southest Asia, Japan, Korea, Africa, Middle Eas and South America.
ChenFei recruits professional and technical personnel from the industry. Core technical team consists of five R&D, engineering and technical persons, who graduated from Hua Zhong Agricultural University, Yangtze university, university of Shanghai for Science and Technology and other professional institutes respectively. Technical team continues to grow, which will contribute to the strength and lasting vitality for solutions and sustainable development of innovation and will continue to improve customer value, enhance customer competitiveness.
The company is committed to build the customer partnershipsmeet and exceed the customers' expectations, and continuously improving the customers' core competitiveness. Chenfei is also committed to grow together with the empolyees, realizevalue and share develoment results.
Chenfei* promise
Customer-centered service concept, starting from the customer, and strive to make customers satisfied!
7 SERVICE COMMITMENTS
1 .On-time delivery Arrive at the customer site in strict accordance with the contracted time.
2 .Guarantee installation and commissioning time Strictly install and debug according to the time agreed in the contract.
3 .Production and maintenance The production line is fully inspected and maintained to ensure a good machine condition.
4 .On-site cleaning Clean the ash from the production line and clean the site.
5 .Raining Guide Actively explain the use and maintenance of the production line, so that the employees of the customer can master the skills and improve efficiency.
6 .Engineer Production Guarantee According to the customer's production line requirements, the company's on-site guidance for 10-15 days to ensure early customer production.
7 .24-hour response mechanism after sale Feifei provides a 24-hour timely response mechanism to ensure customer production in the first time.
PER-SALE-SERIVICE
♦ Free technical advice
Leading food technology + advanced processing equipment + professional services = tailor-made complete engineering solutions
1. With strong research and development strength and rich industry experience, Yufei Machinery Co., Ltd. provides customers with pre-planning, process design and equipment. Selection provides technical solutions, communicates with customers to determine the final plan.
2. The company has more than 20 sets of advanced production equipment and perfect production management system for standard manufacturing plants, laser cutting machines and CNC machining centers for equipment manufacturing, ensuring the quality, quantity and timely delivery of customer equipment;
3. The company has a professional installation and debugging team to ensure that the equipment is successfully installed and debugged according to the progress of the project;
4. Philippine engineers conduct on-site training for customer operators and production management personnel during the installation and commissioning process; Philippine training engineers will hold special operation training sessions at the customer side to conduct centralized training for customers;
5. Finally, complete the handover of equipment, accessories, instructions, etc. with the customer to complete the complete turnkey project.
♦ Optimization plan design
1. Initial quotation data:For the initial quotation period, we will provide you with some basic information and data according to your needs and circumstances, so that you can make preliminary budget assessment or price comparison.
2. In-depth cooperation and information provided downwards:For customers who have in-depth cooperation intentions, we will carry out preliminary design work according to your production needs and site conditions, and give preliminary plans.
3. Information provided during the official contract:After the contract is signed, we will carry out accurate design for the customer, and provide comprehensive and detailed process drawings, process manuals, operation manuals, single equipment instructions, operation manuals and other information.
♦ Single machine incoming experiment
1. Select the appropriate processing technology according to the processing technology requirements of the product;
2. The final single product is selected by the processing technology for testing;
3. We provide the results of the single-machine incoming test formation and the live video to the customer for reference.
♦ Visit and study
1. Visiting the company office
The company's factory location is located at Weinan East Road, Qiandeng Town, Kunshan City, Jiangsu Province. If you are coming, please call us in advance (0512-57605966/13375158033). We will try our best to provide you with services such as booking hotels, itinerary plans and transfers.
2. Visit the equipment manufacturing workshop
Our equipment manufacturing workshop is located at Weinan East Road, Qiandeng Town, Kunshan City, Jiangsu Province. We can arrange a visit to the factory according to your itinerary and needs.
3. Visit the factory that has been put into production
Due to the rules and regulations of the customer's factory or the confidentiality agreement with the customer, we can only arrange for you to visit the factory that has been put into production in the case of deep cooperation with you. Please observe the factory management regulations when you visit, please do not take photos or Stay for a long time.
AFTER-SALES-SERRVICE
♦ Equipment maintenance
1. The good operation of the equipment is inseparable from reasonable manual operation and timely maintenance.
2. We will provide training for operators and maintenance personnel on equipment operation.
3. We will tell you how to operate the system and how to make the equipment work efficiently for optimum efficiency.
4. Guide you how to carry out all aspects of inspection and maintenance after the equipment is used, so as to ensure the stable operation of the equipment and greatly extend the service life of the equipment.
♦ 24-hour production guarantee
1. Our excellent after-sales service is a guarantee for you to choose us. If you have some minor problems, our engineers can guide your staff online for troubleshooting and simple maintenance. Because we know that timely help to solve small problems can ensure your business is up and running.
2. Our excellent after-sales service has first-class response speed. If you need it, our engineers will arrive at the site for technical support as soon as possible.
After-sales hotline: 0512-57605966/13375158033 (24-hour production guarantee)
Company Team
The company recruits professional and technical talents from the industry. The backbone of engineering technology comes from the famous Huazhong Agricultural University, Yangtze University and Shanghai Polytechnic University. We will continue to expand the technical strength of the company and adhere to sustainable development and innovation.
Company supporting strength
The core components of the equipment are basically imported or domestic first-line brands: so the quality and equipment stability is relatively high, and our after-sales service has always been better in the industry.
♦The motors are basically ABB, Siemens, Jiangsu Dazhong;
♦Stainless steel is Zhangjiagang Pohang Stainless Steel Co., Ltd. (joint venture);
♦The remote pump for the southern pump and centrifugal pump used for the pump;
♦Electrical cabinet and PLC control system: Siemens PLC touch screen, switch and AC contactor electrical protection are Schneider, intermediate relays are Huo Weier;
♦The 304 pipe of Yuan'an for the pipeline, the cables are all upper cables.
